PARENT RESOURCES

Hello Parents! We put this page together for a resource to you. We will continue to update this with useful topics, FAQs, links and insight. 


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Parkhurst Dining At Franciscan University of Steubenville Resources

If you ever have any questions about dining, don't hesitate to reach out.

Wednesday, June 21st | Friday, June 23rd | Monday, June 26th | Tuesday, June 27th 


Parkhurst Dining At Franciscan University of Steubenville 101 | 9:30 a.m. - 10:15 a.m.

Have questions about meal plans, dining locations, allergens? Stop by our Dining 101 session! We will be giving a 30 minute presentation all about dining here, with a 15 minute Q&A session at the end. Check Student Life's Summer Orientation program for more details.


Information Fair | 3:30 p.m. - 5 p.m.

We will also have a table at the information fair in McGuire Hall! Stop by to get more information about dining here, ask questions, or grab some free giveaways!


TBD

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  • Who do I contact for Meal Plan information and pricing?

    Parkhurst Dining does not establish meal plans or rates. Please contact Student Life - (740) 283-6441 for information and pricing on meal plans.

  • What are Flex Dollars?

    Flex Dollars are included with each meal plan and function like a debit account. This money can be used at any campus dining location for meal, snacks, drinks and more. If a student runs out of Flex Dollars, they can purchase Dining Dollars to supplement their account.

  • What is the Retail Meal Exchange?

    Our Meal Exchange program allows students to use meal plan swipes to get a bundled meal combo from The Pub or Christ the Teacher Hall for added variety and convenience. Each resident meal plan allows for up to 5 Meal Exchange swipes per week.

  • I have special dietary needs or restrictions. Is there anything for me to eat? 

    Yes! We understand the diverse needs of the Franciscan campus community and offer a variety of diet conscious alternatives, such as vegetarian, vegan, gluten-friendly, lactose-free, and more at each location. Additionally, all of our menu items are labeled with the top 9 allergens and our team has undergone rigorous training to be able to safely serve and support unique dietary needs. We encourage students to connect with our management team for personalized support and guidance!

  • My student has dining feedback they want to share. What should they do?

    Please encourage your student to reach out to dining themselves. With direct feedback from the student involved, we are able to ask specific questions about location, timing, description, etc. that will help us effectively look into the issue or resolve it. Feel free to reach out through our contact page.

  • My student has an allergen and questions about their food or options, what should they do?

    We have a designated manager on campus who will meet with students about their specific dietary needs. They are happy to provide an on-site review in dining locations about our options and protocols. Please have your student reach out through our contact page and connect.

  • What does the variety of food on campus look like?

    We have 10 different locations on campus with different types of options. We have 5 week cycle menus in Boulder, Iggy's and Boulder 2.0 so menus have different options for five weeks until it repeats. Our menus are posted online to view different meal periods and days in advance. 

  • How do I check my student's meal plan balance?

    Your student has to give you access to their account. If not, they can check their balance on ____. We don't have access to meal plan data. If you need to load more meal points, block swipes for your student you can find more info on our Meal plan page.

  • Can first-year students choose their meal plan?

    All first-year residents living on campus are enrolled in the 21-meals-per-week plan to ensure that managing food is not an added concern as they adjust to the freedoms and responsibilities of college life.

  • What if my student is a picky eater?

    With diverse daily options, customizable meals, and made-to-order stations, there’s something for every preference.

  • Do students eat in the dining halls every day?

    Many do, thanks to convenient locations and flexible hours that fit academic and social schedules.